The rental period lasts 1 day, rental will be returned the following day (excluding Sundays) to avoid fees. Renter understands they are responsible for all rental items & the custom packaging while in their possession. Should the renter receive any of the items damaged, missing or incorrect, the renter has 24 hours to notify Neon Sign Stuff in writing accompanied with photos. If the claim is approved, Neon Sign Stuff will send a replacement sign of equal value. If there is not an equal replacement, renter will be refunded.

Rental periods last for 1 day and rentals are required to be sent back (scanned at a UPS location) on the following day (excluding Sundays). Neon Sign Stuff reserves the right to charge $75 each day for rentals that are shipped back 1-3 days late, if the rental is returned between 4-7 days late you will be charged an additional rental week ($199 max total). If you are more than 7 days late, Neon Sign Stuff reserves the right to charge for the retail price of the sign ($575) + the custom reusable rental box ($250) for a total max charge of $825.