All Addons and Kits are Pre-Order

Rental Policy

Rental Terms:

The rental period lasts 1 day, rental will be returned the following day (excluding Sundays) to avoid fees. Renter understands they are responsible for all rental items & the custom packaging while in their possession. Should the renter receive any of the items damaged, missing or incorrect, the renter has 24 hours to notify Neon Sign Stuff in writing accompanied with photos. If the claim is approved, Neon Sign Stuff will send a replacement sign of equal value. If there is not an equal replacement, renter will be refunded.

Late Fees:

Rental periods last for 1 day and rentals are required to be sent back (scanned at a UPS location) on the following day (excluding Sundays). Neon Sign Stuff reserves the right to charge $75 each day for rentals that are shipped back 1-3 days late, if the rental is returned between 4-7 days late you will be charged an additional rental week ($199 max total). If you are more than 7 days late, Neon Sign Stuff reserves the right to charge for the retail price of the sign ($575) + the custom reusable rental box ($250) for a total max charge of $825.


Damaged Returns & Missing Items

Our rentals are sent in eco-friendly boxes and packaging, if the sign is returned without the custom reusable box you will be charged the price of the box ($250). If there are missing items from the box that you are unable to locate you will charged to replace accordingly: power cords $25, Remote Control $15, Sign will be charged retail price ($525-$625). If you do not use the enclosed security zip ties and your sign is missing from the box you will be responsible for the replacement of the sign and missing items. Damaged items will be charged based on the amount to fix.